Clinic for Implant & Orthodontic Dentistry Cancellation/Failure to Attend Policy

We strive to render excellent dental care to you and the rest of our patients. In an attempt to be consistent with this, we have an Appointment Cancellation/Failure to Attend Policy that allows us to schedule appointments for all patients. When an appointment is scheduled, that time has been set aside for you, and when it is missed, that time cannot be used to treat another patient. 

Our policy is as follows;

 We require that you give the practice 24 hours’ notice (1 working day) in the event that you need to reschedule or cancel your appointment. This allows for other patients to be scheduled into that appointment. If you miss an appointment without contacting the practice within the required time, this is considered a failure to attend. The deposit fee that has already been paid when booking the appointment will be charged to your account. No future appointments can be made until another deposit has been made for the next appointment.

If you have any questions regarding this policy, please let a member of staff know, and we will be glad to clarify any questions you may have.